Competence Investment Competence Investment
Competence Investment


Competence Investment Development

All training and development should demonstrate a measurable return which contributes to organisational effectiveness. Quality can be assured by aligning training with recognised standards, as defined by the relevant qualifications authority or by undertaking a rigorous competency - based needs analysis and customising solutions.

We question the impact of '' Off-the-shelf'' training and are committed to finding real solutions which reflect an integrated understanding of the client's needs. In line with this philosophy we offer both aligned training and customised solutions.

Flagship Development Programs:
  • Supervisory Development Program
  • Small Business Development
  • People Management for Line Managers
  • Leadership Development Program
  • Operational H.R. for H.R. Practitioners
  • The Women Leadership Development Program
Aligned Courses:
  • Customer Service - NQF 4
  • Customer Relationship Management - NQF 5
  • Coaching - NQF 5
  • Mentorship - NQF 4
  • Project Management - NQF 4
Accredited Courses/Qualifications:
  • Assessor Training
  • Skills Development Facilitator (SDF)
  • Moderator Training
  • Facilitate using a variety of Methodologies (Train-the-Trainer)
  • Further Education & Training Certificate: Management Level 4 - 23656
  • National Certificate: Management Level 3 - 23654
  • New Venture Creation Level 4 - 23953
Competency - Based Solutions:

(These courses are generated as part of an integrated development initiative in which competencies, systems and processes are aligned to improve organisational performance)

Building Organisational Muscle

Organisations need the requisite strategy, structure and systems to operate optimally and to support organisational learning and development. Ideally, any intervention which aims to improve performance needs to address competence within the context of these enabling factors and our preferred approach combines organisational development and training into a seamless process which is more influential in boosting performance than isolated training events.

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Sustainable Footprints ...                        ... Creating Indelible Learning Experiences...

International | Tel: +27 (0) 12 667 9720 | Fax: +27 (0) 12 667 9740
South Africa | Tel: 0861 486 486 | Fax: 0861 486 329 | Email: info@itofocus.co.za
Netherlands | Tel: 0031206202927 | Email: tonsipkens@itofocuseurope.eu